Lead Capture
Bring inquiries from forms, calls, and campaigns into one place.
Get Your Assessment ↗Strategy Systems Implementation
Stop Losing Leads You've Already Worked to Generate.
EBH gives local businesses one connected system to capture opportunities, automate follow-up, manage customer relationships, generate reviews, and keep growth moving without adding more manual work.
Capture every opportunity.Follow up consistently.Build stronger relationships.
The EBH Business Growth System
A smarter system for turning opportunities into customers.
Empire Builder Hub helps local businesses capture leads, automate follow-up, manage customer relationships, generate reviews, and keep opportunities from falling through the cracks through one connected growth system.
The strategy behind the system
Technology that supports the way your business grows.
The software is the foundation. Strategy and implementation make it useful.
EBH connects the tools your team needs around a practical customer journey—then supports the configuration, automation, and growth decisions behind it. The result is more than consulting advice and more than another CRM.
Get Your Growth Assessment →Business Growth System
One System. Fewer Missed Opportunities.
Bring the essential parts of customer acquisition and follow-through together without burying your team in technical complexity.
Automated Follow-Up
Keep conversations moving when the owner or team is busy.
Pipeline Management
See every opportunity and know exactly where it stands.
Reputation & Reviews
Create a consistent process for requesting and managing customer reviews.
Appointments & Reminders
Make scheduling easier and reduce manual follow-up.
Customer Nurture
Stay connected with prospects and customers over time.
The operating system
Your Growth Infrastructure, In One Place.
Manage leads, conversations, appointments, follow-up, reviews, and customer relationships through a connected platform supported by EBH strategy and implementation.
You get practical visibility into what is happening next—without relying on scattered inboxes, spreadsheets, or memory.
Get Your Growth Assessment →Additional growth services
Layer on the visibility and strategy your system needs.
For qualified local businesses, Empire Builder Hub can incorporate hyperlocal print, community-based brand visibility, targeted digital advertising, reputation solutions, and ZIP-code-specific audience targeting through Best Version Media.
Businesses may be positioned across select St. Louis-area publications and supported by digital campaigns targeted to the ZIP codes and communities most relevant to their growth goals.
Request an Advertising Plan →Best suited for established, trust-dependent businesses seeking consistent visibility and repeated exposure among local households. Availability and publication fit vary.Hyperlocal print
Repeated presence inside community publications read by local homeowners.
Digital by ZIP code
Target the communities and geographic service areas most relevant to growth.
Community authority
Build familiarity and credibility through consistent local visibility.
Reputation support
Strengthen the online presence customers use to evaluate and choose.
St. Louis reach
Explore select publication and digital opportunities across the region.
Connected follow-up
Link attention to lead capture, CRM, automation, and measurable next steps.
How it works
Assess. Build. Grow.
A clear path from identifying the gaps to installing the right system and improving it over time.
01Assess
Find the Gaps
Identify where leads, customers, and revenue opportunities are falling through the cracks.
Get Your Growth Assessment→02Build
Connect the System
Configure the systems, automations, and customer journey the business actually needs.
See the Growth System→03Grow
Create Consistency
Use better follow-up, visibility, and ongoing strategy to create a more consistent growth engine.
Start a Growth Conversation→Growth strategy, advertising, websites and funnels, content, automation, consulting, implementation, and ongoing support can be layered onto the core Business Growth System when appropriate.
Selective campaign support
Need lead generation as the next layer?
The $497 Meta or Google Ads Growth System remains available for businesses that need a focused campaign connected to lead capture and follow-up.
Advertising is one way to feed the system—not the entire strategy.
Explore the selective $497 campaign →The strategic entry point
Start with clarity, not a software pitch.
The Growth Assessment identifies where opportunities may be getting lost and clarifies what deserves attention first. Recommendations may include activating the right parts of the EBH Business Growth System, improving an existing process, or taking a different strategic step.
- 01See the whole journey
From lead generation and capture through retention and reputation.
- 02Find the gaps
Identify where opportunities are slowing down or falling through.
- 03Prioritize the system
Determine which parts should be activated now—and what can wait.
The opportunity diagnostic
Seven areas every Growth Assessment considers.
Together, these areas reveal where attention, relationships, and revenue opportunities may be getting lost.
- 01
Lead Generation
How the right people discover the business.
- 02
Lead Capture
How interest becomes a trackable opportunity.
- 03
Follow-Up
How consistently conversations keep moving.
- 04
Conversion
How opportunities become appointments and customers.
- 05
Retention
How the business stays connected after the first sale.
- 06
Reputation
How reviews and trust support future decisions.
- 07
Business Systems
How tools and processes support the customer journey.
Selected work
Built around the business, not a template.
Every engagement starts with the real constraint, then connects the right visibility, strategy, message, content, and systems around the outcome.
Appalachia Feel Good
Clarifying offers, building a content rhythm, and creating a stronger path from discovery to bookings.
Current client engagement15new members
Zuul Wellness
During a multi-month engagement, one focused seven-day campaign added 15 new members to the Zuul Tribe private wellness community.
Past multi-month engagement · 15 members added in 7 daysPaws with Em
Refining the website experience, brand presentation, booking flow, and client communication system.
Website improvements underwayIn their words
The system matters. So does how it feels to build it.
Clear thinking, patient support, and practical implementation—reflected by the people behind the businesses and ideas.
André and Empire Builder Hub have given me the capabilities and confidence to turn my passion—working with dogs and dog nail trims—into a sustainable career path. My business now has a solid foundation with a functional website and payment system. Pretty much everything is automated so I can worry less and just focus on my clients. André has helped me turn my vision into reality with his technical skills and unwavering support.
As an award-winning poet and author, I’m deeply passionate about my work and selective about who I invite into the creative and business process. André and I have had several strategy conversations around Cosmidelic and the larger vision behind my work, and what stood out to me is his ability to think in systems.
Working with André was the exact shift I needed. Zuul Wellness has always been rooted in my passion for hormone health and helping women reconnect with their bodies, but behind the scenes, I was doing everything manually. No funnel, no automation, no real structure. Just me, juggling it all. In 7 days, André built out the full system. We clarified the offer, created a clean, on-brand funnel, and set up an automated workflow that now nurtures, books, and onboards clients while I stay in my zone. And here’s the thing: André doesn’t just build and bounce. He stays on top of you. He’s precise. He listens. He really cares about your vision, and he makes sure it comes to life exactly how you imagined—and honestly, better. He took what was living in my head and turned it into a living, breathing business. One that works with me, not against me. If you’re a wellness pro with a powerful mission but you’re stuck in hustle mode… André is your guy. Fast, intentional, and fully locked in.
André, I have a slight meltdown every time with you, but with your style and patience and kindness, I don’t go into full meltdown.
Where we do our best work
01Wellness
02Home Services
03Real Estate
04Professional Services
05Restaurants & Hospitality
06Nonprofits
Founder and strategic voice
André Timberlake
André Timberlake founded Empire Builder Hub to help business owners make clearer growth decisions and connect the moving parts behind customer acquisition, follow-up, and sustainable growth.
His work centers on a practical belief: technology should enable the strategy, not replace it. The right website, message, automation, content, or campaign matters most when it supports the whole customer journey.
Get Your Growth Assessment →Coming soon
Empire Builder Academy
A private community for local business owners who want better strategy, stronger systems, and a circle of people building with intention.
- Weekly coaching
- Growth resources
- Referral network
- Masterminds
Focused resources
Useful tools, without the clutter.
These standalone resources support specific needs. They are not substitutes for the Growth Assessment or a complete growth system.
Free offer-clarity toolThe Empire Alchemist↗Real estate focused · Useful for service businesses30-Day Lead Challenge
A 30-day lead-generation program for real estate agents, with principles that translate to many service businesses. Introduced by André Timberlake, with course training from Jason Wardrop, purchased for resale in 2022.
↗Insights
Clear thinking for stronger local businesses.
Explore practical guidance on business growth systems, local visibility, CRM, follow-up, websites, and advertising.
View the Empire Builder Hub insights roadmap →Common questions
Straight answers before you start.
What to expect from the assessment, the work, and the available ways to engage.
What is a Business Growth Assessment?+
A focused strategic diagnostic that identifies where opportunities may be getting lost across lead generation, lead capture, follow-up, conversion, customer retention, reputation, and business systems.
What types of businesses does Empire Builder Hub work with?+
Empire Builder Hub works primarily with local and service-based businesses, including wellness, home services, real estate, professional services, restaurants and hospitality, and nonprofits.
What is included in the EBH Business Growth System?+
The system can connect lead capture, automated follow-up, pipeline management, appointments, customer nurture, reviews, and customer relationship management. EBH configures the right parts around how your business actually operates.
Does Empire Builder Hub offer websites and SEO?+
Yes. Websites, local SEO, messaging, and content are connected to the larger customer journey instead of treated as isolated deliverables.
Can Empire Builder Hub set up CRM and automated follow-up?+
Yes. CRM, lead capture, pipelines, email and text follow-up, and practical automations can be configured around the way your business actually sells and serves.
Does Empire Builder Hub offer hyperlocal print and ZIP-code targeting?+
For qualified local businesses, Empire Builder Hub can incorporate hyperlocal print, community-based brand visibility, targeted digital advertising, reputation solutions, and ZIP-code-specific audience targeting through Best Version Media. Availability and publication fit vary by business and market.
Does Empire Builder Hub manage Meta and Google advertising?+
Yes. Standalone Meta or Google Ads management is retained as a selective entry option for businesses that need a focused test, have a smaller budget, or are not yet a fit for a broader omnichannel plan. Advertising spend is separate.
Is Empire Builder Hub only available to businesses in St. Louis?+
Greater St. Louis is the primary service area. Select businesses outside the region may also be supported when the engagement is a strong fit.
How much does working with Empire Builder Hub cost?+
Recommendations and larger implementations are scoped after the Business Growth Assessment. A selective standalone advertising Growth System is available for $497 per month plus ad spend when it is the right starting point.
What happens after the Growth Assessment?+
You receive strategic recommendations based on the gaps identified. If Empire Builder Hub is a fit, the next step may be activating the right parts of the Business Growth System, a focused service, or ongoing growth support.
Your next move
Turn more of your existing opportunities into customers.
See how the connected system works, or start with a strategic assessment of where opportunities may be falling through.